Hotel Alpen Tesitin, Val Pusteria/Pustertal – useful information

All you need to know before you check-in at our hotel in Val Pusteria/Pustertal[LINK Inclusive services]: terms, conditions and useful information for a holiday without bad surprises. If you have any questions, feel free to contact us, we are happy to help!

We offer special rates for children sharing the room with 2 adults.

0 – 2 years: 40.00 euro per day, incl. cot, food and milk
3 – 6 years: 60% discount
7 – 11 years: 50% discount
12 – 16 years: 40% discount
From 17 years: 20% discount 

Prices are per person and night including ¾ gourmet board. In addition, a tourist tax is levied in the amount of 3.40 euro per guest and night, to be paid locally. Children under 14 are exempted.

On the day of arrival, your room is available from 3 p.m. In case of arrival after 7 p.m., please inform us. On the day of departure, we ask you to kindly vacate your room by 10:30 a.m.

We are happy to reserve a parking space in our underground garage for you, at the price of 8.00 euro per day for a stay in the single room ALM, the double room WIESEN or the Dolomite suite. For guests staying in one of the other suite categories, the parking fee is included in the price of the room.

If you have to cancel your reservation, please notify us promptly in writing. We do not charge a cancellation fee if you cancel more than 4 weeks before arrival. We will charge 50% of the total cost if you cancel between 4 weeks and 1 week before arrival. For cancellations 7 days or less before arrival, we will charge 75% of the total cost. In case of late arrival or early departure the entire booked period will be charged.
A cancellation is only considered valid after we confirm it in writing.

Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially protected. Secure yourself and take out this trip cancellation insurance Hotel Cancellation Plus right now.
The insurance must be taken out at the same time as the journey is booked.

Here you can take out your personal insurance:

Dogs are only allowed by prior arrangement with our reception staff. Please consider that they are not allowed in the spa- and beauty area, on the lawn nor in the dining rooms.

The following room categories provide accommodation for dogs:
Single room Alm, Double room Wiesen and Dolomites suite
We charge an additional fee of 45.00 euro per dog for the final cleaning of the room. Please remember to bring a basket for your dog.