All you need to know before you check-in at our hotel in Val Pusteria/Pustertal[LINK Inclusive services]: terms, conditions and useful information for a holiday without bad surprises. If you have any questions, feel free to contact us, we are happy to help!
Hotel Alpen Tesitin, Val Pusteria/Pustertal – useful information
We offer special rates for children sharing the room with 2 adults.
0 – 2 years: 35.00 euro per day, incl. cot, food and milk
3 – 6 years: 60% discount
7 – 11 years: 50% discount
12 – 16 years: 40% discount
From 17 years: 20% discount
Prices are per person and night including ¾ gourmet board. In addition, a tourist tax is levied in the amount of 2.10 euro per guest and night, to be paid locally. Children under 14 are exempted.
On the day of arrival, your room is available from 2 p.m. In case of arrival after 7 p.m., please inform us. On the day of departure, we ask you to kindly vacate your room by 10:30 a.m.
We are happy to reserve a parking space in our underground garage for you, at the price of 7.00 euro per day. For guests staying in the Mountain suite, Romantic suite and Tesitin suite, the parking fee is included in the price of the room.
In case of cancellation, please inform us in writing as soon as possible. There are no cancellation fees up to 4 weeks prior to arrival. From 4 weeks to 7 days before arrival, we charge 3 days. If you cancel 7 days or less before arrival, we will charge 80% of the booked stay in case the room can not be resold. In case of late arrival or early departure, the entire price will be charged.
Travel cancellation insurance
The Alpen Tesitin travel cancellation insurance costs only 3.00 euro per booked day and full-paying adult. A medical certificate or similar proof referring to a valid reason for cancellation affecting the guest or a family member must be provided to obtain insurance refund.
Dogs are only allowed by prior arrangement with our reception staff. Please consider that they are not allowed in the spa- and beauty area, on the lawn nor in the dining rooms.
The following room categories provide accommodation for dogs until the 04th of March, 2018: Saam double room, Alm single room, Dolomites suite, Rose suite, and Romantic suite.
Starting with 31st of May, 2018 the following room categories provide accommodation for dogs:
Double room WIESEN and Dolomites suite
We charge an additional fee of 30.00 euro per dog for the final cleaning of the room until the 04th of March, 2018 and 35.00 euro per dog starting with 31st of May, 2018. Please remember to bring a basket for your dog.