Public life has resumed in South Tyrol, albeit in a new, safer way. Answers to the most important questions about your next holiday in South Tyrol are available here.

Travelling safely

Your holiday 2022 at Alpen Tesitin

Our primary goal is to offer you dream vacation with the best possible security.
Here you will find answers to the most frequently asked questions.

The requirements change weekly.
Of course, we immediately adapt our processes to the changes

Status: 01st of May, 2022

The mask requirement and green pass requirement will no longer apply.
Wearing an FFP2 mask is only necessary in the following areas:

  • Public transport, in cinemas and theaters and at all events.

 

Holiday feeling

Dear guests, we all asume responsibility together. Let us protect ourselves and our counterpart. Let us be careful. Together we can ensure that your vacation will be a great one.

  • Arrival: You are welcome to carry out online check-in from home using the link in your reservation confirmation. 
  • Departure: In order to make the check-out as uncomplicated as possible, we can send you, if requested, the invoice with the detailed list to your email address for checking the evening before. Payment is then made at the reception.
  • Our dear employees are highly sensitized, informed and prepared to be there for you with the greatest possible care. All our employees wear a face mask.


Culinary art

In the usual Alpen Tesitin manner, we will spoil you with a lot of love and passion.
At your table you can enjoy your meal relaxed, with distance and without a mouthguard.

  • You can easily load the à la carte menu, the wine list and our bar menu onto your mobile phone with the QR code.

Wellness
The generosity of our wellness and spa area is our potential.

 

Hygiene
The AT has always placed great emphasis on hygiene and cleanliness. Now more than ever!
To do this, we worked with an external professor of hygiene to develop the highest hygiene standards for the entire hotel.

  • Hand disinfection: You can disinfect your hands in the entire building
  • All rooms in the hotels are cleaned and disinfected under regular control with a protocol.
  • Surfaces: The cleaning staff ensure maximum safety through regular disinfection of the exposed surfaces. 
  • The entire wellness area and the lying areas in the gardens are disinfected regularly.
  • Rental: Hiking utensils, sleds, fat e-bikes and the Snowshoes are disinfected after each use, as are our AT shuttles.
  • We use the certified disinfection system from ERSA (class 1 medical device with certified effectiveness and patented system - odorless and colorless - harmless to people and the environment.
  • Buffet and dining rooms are kept 100% bacteria and virus free with "Swiss Desinfect Professional Air Ultrasound".
  • All air conditioning and ventilation systems are certified free of bacteria and viruses. No circulating air is used, but 100% fresh air.
  • Rooms & suites:You will find your living unit completely disinfected and thoroughly cleaned. Every room is also regularly cleaned with ozone. 

Dear guests and dear friends, experience dream vacation at Alpen Tesitin
as usual and to the fullest.

We look forward to you…
                                                                   … the Feichter family and the entire AT-team

Our current cancellation policy

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